Voucher for support outside of the regular service times. Pre-bookable standby on weekdays (Mon-Fri) from 5pm to 12am and on weekends and public holidays from 10am to 6pm. One voucher is valid to a standby of one hour., LANCOM Extended Support Times, (LANCOM Article no 10321 )

Benefit from quick, solution-oriented emergency support with a reaction time of max. 30 minutes. This way, your network is perfectly safeguarded and you receive fast help in case of emergency. 

-Guaranteed reaction time of max. 30 minutes 
-Professional LANCOM support, e.g. for on-site technicians at the customer